How We Protect Your Data
SSL Encryption
All your data transfers are protected with 256-bit SSL encryption. No third party can access your information.
Secure Data Storage
Your information is stored on encrypted servers, protected by multiple layers of security to prevent unauthorized access.
No Sale of Personal Data
Nbet1 never sells your personal information to third parties. Your data is used solely to provide our services.
Your Control
You may request to view, correct, or delete your data at any time.
GDPR Compliant
Our Privacy Policy is aligned with international data protection regulations and is reviewed and updated on a regular basis.
Instant Notifications
You will be notified of any changes to the Privacy Policy via email or a direct notification on the platform.
01 Introduction
nbet1Welcome to nbet1. This Privacy Policy explains what information we collect when you use our platform, how we use it, and how we keep it safe. Your privacy is our top priority.
Nbet1 is a trusted online gaming platform designed for users in Bangladesh. We believe transparency is the foundation of trust, which is why this Privacy Policy explains everything in plain, straightforward language.
By using our platform, you agree to this Privacy Policy. If you have any questions, our support team is always here to help.
This Privacy Policy applies only to nbet1 Applies to the platform only. Third-party websites or services are governed by their own respective privacy policies.
02 What Information We Collect
We collect various types of information when you register and use the nbet1 platform. This information falls into two main categories:
Information Provided Directly by You
Information you provide directly, such as during registration or the KYC process:
| Type of Information | When It Is Collected | Why It Is Required |
|---|---|---|
| Full Name | At the Time of Registration | Identity Verification |
| Email Address | At the Time of Registration | Contact & Login |
| Mobile Number | At the Time of Registration | OTP Verification & Security |
| Date of Birth | At the Time of Registration | Age Verification (18+) |
| Address | During the KYC process | Identity Verification |
| Copy of ID Document | During the KYC process | Legal Obligations |
| Payment Information | Deposit/Withdrawal Timeframes | Transaction Processing |
Automatically Collected Information
We automatically collect certain technical information while you use the platform:
- IP Address & Device Information
- Browser Type & Version
- Time Spent on the Platform & Pages Visited
- Login & Logout Times
- Game History & Betting Patterns
- Device Operating System
03 How Your Information Is Used
Nbet1 uses the information it collects for the following purposes:
Service Delivery & Improvement
- Managing your account and keeping it secure
- Deposit & Withdrawal Processing
- Personalizing Your Gaming Experience
- Technical Troubleshooting & Platform Improvement
- Providing Customer Support
Security & Legal Compliance
- Fraud & Illegal Activity Prevention
- Compliance with KYC and AML (Anti-Money Laundering) regulations
- Confirming Age Verification
- Regulatory Reporting
Contact & Marketing
- Important Account Update Notifications
- Informing You About Promotional Offers & Bonuses (With Your Consent)
- Keeping You Informed About New Games & Features
You can unsubscribe from marketing emails or notifications at any time. This will not affect your core account services.
04 Cookie Policy
The nbet1 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help enhance your experience on our platform.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Helps improve our services by analyzing how the platform is used.
- Targeting Cookies: Used to display content based on your preferences.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.
05 Data Sharing & Third Parties
Nbet1 Your Personal Information Never sold. However, your information may be shared on a limited basis in the following circumstances:
- Payment Provider: Necessary information is shared with Mobile Banking, Nagad, or Rocket to process your transactions.
- Game Provider: Limited data may be shared with game providers to ensure a quality gaming experience.
- Legal Authorities: We may be legally required to disclose information pursuant to a court order or government directive.
- KYC Verification Services: We work with approved third parties to carry out identity verification.
- Fraud Prevention: Information may be shared with relevant authorities to prevent suspicious activity.
Before sharing data with third parties, we ensure they uphold the same standards of privacy and security that we do.
06 Your Rights
You have the following rights regarding your personal data:
- Right of Access: You may request to see what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your data be deleted under certain circumstances.
- Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
- Right to Data Portability: You may request a copy of your data in a portable format.
- Right to Object: You may opt out of marketing communications at any time.
To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 days.
Certain information may need to be retained for a specified period due to legal obligations, even after you have requested its deletion.
07 Data Retention Period
How long we retain your information depends on the type of data and applicable legal requirements:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | AML Policy |
| Game Log | 2 Years | Dispute Resolution |
| Cookie Data | Up to 1 Year | User Experience |
| Marketing Preferences | Until Account Cancellation | Based on your preferences |
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.
08 Security Measures
Nbet1 uses industry-standard security technology to keep your information safe:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & IDS: Measures to prevent unauthorized access.
- Regular Security Audits: Periodic audits conducted by third-party experts.
- Data Backup: Regular backups to secure, encrypted servers.
- Staff Training: All staff are trained in data protection.
We take every reasonable measure to ensure your security; however, no system on the internet is 100% secure. We strongly encourage you to use a strong password and never share it with anyone.
Nbet1 will never ask for your password, OTP, or payment details via email or phone. If you receive any such request, it is fraudulent — please contact our support team immediately.
09 Child Protection
Nbet1 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
Age is verified at registration and reconfirmed during the KYC process. If we discover that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.
If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.
The date of birth and ID provided at registration allow us to verify that every user is at least 18 years old.
10 Privacy Policy Changes
Nbet1 reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you through the following methods:
- Displaying Notifications on the Platform
- Sending Notifications to Your Registered Email
- Updating the "Last Updated" Date at the Top of the Page
For significant changes, at least 15 days' notice will be given before they take effect. Continued use of the platform after any changes will be considered acceptance of the updated policy.
To view a previous version of the Privacy Policy, please contact our support team.
11 Contact Us
If you have any questions, complaints, or requests regarding our Privacy Policy, feel free to reach out to us:
- Email: [email protected]
- Live Chat: Available on the Platform 24/7
- Response Time: Usually within 24–48 hours
For data protection requests, please include "Privacy Request" in the subject line of your email. Our data protection team will get back to you directly.
Live chat support is available in Bengali 7 days a week, 24 hours a day. Average response time is just 3 minutes.
Play on a Trusted Platform
Your privacy is our first priority. Register with nbet1 and enjoy a safe, trusted gaming experience.